Here at Teenage Helpline, we have grown a strong, tight-knit community of individuals who are passionate about making a difference and improving the lives of young people across the UK. Our growing team of volunteers all contribute, significantly, to the impact that we have as a charity on our direct beneficiaries, regardless of the department that they work in of the level of time that they are able to commit. Our services primarily offer a peer-support network to young people right across the UK, allowing them to access a peer mentor who is of a similar age to them and somebody that they feel more comfortable speaking with.

If successful, you will be joining a growing team of diverse, but likeminded individuals, collaborating to increase the reach of the Charity and improve support provisions available to young people. All of our volunteers and employees are remote workers, but that doesn't stop us keeping in touch and maintaining a strong positive culture amongst our whole team.  

About the role

Following very successful implementation or our services at a national level across the UK, we are now looking to expand by establishing our organisation in different countries across the globe. This exciting Project Manager role will lead a project that will enable Teenage Helpline to begin delivering its services to young people right across Australia.

Responsibilities 

• Reporting directly to the CEO of the Charity, this individual will take time to understand and learn about the Charity and support with translating the Charitable objectives and services to the needs of young people in Australia.
• Develop clear guidance to promote organisational understanding of what is required to establish an Australian subsidiary to the Charity overseas.
• Build a project team, as required, to collect and collate key information that is needed to enable this transition.
• Build a structured and carefully considered management of change process that will allow for the right steps to be carried out at the right time, and ultimately lead the implementation.

Skills 

• Understanding of Australian charity structures, and regulatory requirements
• Proven experience in delivering high-scale projects, including project scoping, planning and implementation. 
• Proficient in the use of Microsoft Tools, including Office365 applications.
• Ability to work and lead independently, as well as ability to work remotely and connect with others in overseas locations. 

Our mission is to continue to grow towards becoming one of the best charities in the UK. Our aim is to do this by building a diverse team, rich with different backgrounds and perspectives. Therefore, even if you feel you only are a 75% match, we would still love to hear from you. Skills can be learned, but diversity cannot.

Benefits of volunteering with Teenage Helpline

We recognise that you will be joining us and giving your time as an 'in-kind' donation, but there must be benefits for you too. When joining our team, you will be open to the following benefits:

• Professional and personal development opportunities in a variety of skill areas through volunteering in real roles. This may be general development or tailored to your specific needs or ambitions
• Becoming a member of a strong network of likeminded individuals, spread across the UK, who you can connect with and collaborate with both within and outside of the Charity
• Access to bespoke discounts, specifically designed for non-profit workers and Teenage Helpline volunteers
• Opportunities to truly shape the future of the Charity, having a direct influence over the impact that Teenage Helpline has on its direct beneficiaries

The hiring process

Our hiring process typically has two stages 

1. Video or Written Application (when applicable) 
2. Interview with the Volunteering Coordinator for that role

Some roles will have extra stages but we’ll let you know as early as possible if so.

Please let us know if you require any accommodations for the interview process, and we’ll do our best to assist.